Return & Exchange Policy

We want you to feel confident wearing Ozie.

🔄 Returns & Exchanges

We accept returns and exchanges within 14 days of receiving your order.

• Items must be unworn, unwashed, and in their original condition and packaging including tags.
  
  

• Due to the limited nature of our drops, refunds are not guaranteed and may be issued as store credit.
  
  

• For sizing issues, we’re happy to offer an exchange, subject to availability.
  
  

🚚 Return Shipping

• Customers are responsible for return shipping unless the item is faulty or incorrect.
  
  

🧾 To Start a Return

Email us at [your support email] with your order number and reason for return.
We’ll get back to you within 1–2 business days with next steps.

❗ Please Note:

• We do not accept returns for final sale items or gift cards.
  
  

We reserve the right to refuse returns that don’t meet our policy conditions.